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Privacy Policy and Terms and Conditions of Use of the Website

This website has been created for you by the NLZOH (NATIONAL LABORATORY OF HEALTH, ENVIRONMENT AND FOOD), Prvomajska ulica 1, 2000 Maribor (hereinafter the NLZOH). The data on the NLZOH and its services, and third parties and their services, which is collected on this website, has been prepared with a high degree of diligence. However, there is a possibility of mistakes when adding content or making other changes to the website, for which we apologise. By visiting this website, everyone accepts, without restriction or reservation, the Terms and Conditions of Use of the Website.

Content and exclusion of liability

All content on the website is informative. The NLZOH undertakes to do everything within its power to keep the information on the website up to date, but does not assume any legal responsibility for its accuracy and completeness, relating to the accuracy, completeness, or usability of any information, service, or procedure described. Furthermore, the NLZOH is not responsible for any typographical errors and deficiencies in entering up-to-date data.

In any event, the NLZOH shall not and may not be held liable for damages (including those caused by viruses) to computer equipment, mobile phones, or any other application that allows access to the website, resulting from the user’s visit to or any use of the website. The NLZOH shall not be liable for any damage of any kind arising from the use or inability to use the website.

The NLZOH reserves the right to modify the content of the website at any time, by any means, regardless of the reason and without prior notice, and does not assume any responsibility for any consequences of such changes.

Legal notice

All rights to the website are reserved. All visual and written material and information on the website is subject to copyright within the legally permitted framework, or to other forms of protection of intellectual property of the NLZOH and its partners whose content is included on the website.

The user may use the content of the website exclusively for his/her personal use, i.e. non-commercial use. No other form of commercial use of the content of the website is allowed. Information and material published on these websites shall not be copied, reproduced, or otherwise disseminated for commercial purposes, without the explicit written authorisation of the NLZOH.

The legal notice and Terms and Conditions of Use of the website may be amended by the NLZOH at any time, and shall be binding on users in each amended form.

Privacy and personal data protection

The NLZOH uses cookie technology to help us (in the case of Google Analytics statistics) track your route on the website and to evaluate and improve the website, with a view to making it as user-friendly as possible. You can set your web browser to prevent cookies or to alert you when cookies are sent.

For statistical purposes, the NLZOH reserves the right to obtain only the data from visitors to its website that does not reflect the individual characteristics of the user. The NLZOH respects the privacy of users and undertakes to process the personal data obtained from its website in accordance with the applicable rules on the protection of personal data and electronic communications.

In some parts of our website, you will entrust the NLZOH with your personal data, for example for reasons of enquiry. The NLZOH warrants and undertakes to keep such personal data confidential, in accordance with the provisions of the applicable legislation. Data provided to the NLZOH shall not be disclosed to third parties or unauthorised persons and shall be used exclusively for the purpose for which you provided it to us. The processing is based on the personal consent of the user of the NLZOH website. A user’s personal data is only suitable for processing after the user has entered his/her personal data on the NLZOH website (e.g. enquiry) and given his/her explicit consent to the processing of his/her personal data.

As the data controller, the NLZOH undertakes to comply with the principle of proportionality, by collecting and processing only the personal data of the user that is strictly necessary for the smooth provision of services.

In accordance with the applicable legislation and the EU Regulation (2016/679), the user has the right to request: access to, rectification, erasure, or restriction of processing in respect of his or her personal data that is the subject of processing by a processor. Furthermore, the user shall have the right to object to the processing and the right to portability of his/her personal data.

All personal data processed on the NLZOH website shall only be processed and stored for as long as it is necessary to achieve the purpose for which it was transmitted. Once the purpose of the processing has been fulfilled, the data controller ensures that personal data shall be erased or rendered anonymous.

The NLZOH shall carry out an impact assessment on the processing of personal data, where it assesses that there may be a high risk to the rights and freedoms of individuals. It is a duty of the controller who processes personal data in the course of their activity, to carry out an assessment of the impact of the envisaged processing operations on the protection of personal data, prior to the use of new technologies, where it is possible that a type of processing, in particular through the use of new technologies, may result in a high risk to the rights and freedoms of natural persons, taking into account the nature, scope, context, and purposes of the processing.

In accordance with the applicable legislation, the NLZOH shall report to the supervisory authority (Information Commissioner) any incidents (intrusions into systems and other serious infringements) that may occur in the processing of personal data, and which would endanger the rights and freedoms of individuals, within 72 hours of becoming aware of the event or infringement. Should it be considered that an incident may have a significant negative impact, and may pose a risk to the rights and freedoms of an individual whose personal data has been unlawfully processed, the NLZOH shall also inform the individuals whose personal data has been unlawfully processed by unauthorised persons.

Privacy and personal data protection implemented by authorised providers of the NLZOH

Rubikon GRAL d.o.o. maintains the information system of the website, together with the NLZOH, and performs tasks relating to the maintenance and upgrading of the portal for the NLZOH. Rubikon GRAL d.o.o. and any other external company performing certain activities within the portal of the NLZOH, undertake to process personal data only within the mandate of the NLZOH, and not to process it for any other purpose.

Warning about unauthorised or incorrect use

For security reasons and to ensure the smooth use of its website, the NLZOH may use traffic monitoring software and software for the identification of unauthorised attempts to upload or modify information, or for the detection of other means of causing harm. In the case of authorised lawful investigations and in accordance with the necessary lawful procedures, the information from these sources may be used for the identification of individuals.

External links

The content on the website may contain links to various external sites, such as other websites, individual websites, and other sources. We are not responsible for the accessibility, content, or faults of external links, nor can users of the website assume that the websites to which the website offers links, comply with the same principles of respect for privacy and personal data protection as those observed by the NLZOH. When visiting and using related websites, the liability of the NLZOH is excluded in all cases.


This website contains material protected under copyright law. For this material, participating authors or other copyright holders retain the right of reproduction and distribution. Any person reproducing or distributing this information is expected to comply with the conditions and obligations required by the authors or holders of copyright. However, such protected material may be quoted and used in good faith, in accordance with copyright regulations which generally allow use for non-commercial educational purposes, such as learning, research, criticism, news, and reporting.


Do you have questions about data management? You will find our contact information for the corresponding field here.

Maribor, 14 December 2020

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