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Quality

is the building block of the future and a crucial element of our long-term success and existence.

Trust is one of our core values at the National Laboratory of Health, Environment and Food. Therefore, we pay particular attention to ensure trust in our services, whether it involves test results, evaluations, opinions, or compliance with agreements. Trust is built on competence, demonstrated through accredited methods, certified quality management systems, and acquired authorisations and permits.

We have been continuously improving the quality of our activities, services, and the manner of operation of the institute as whole, in accordance with the ISO 9001: 2015 certified quality management system.

With the activities accredited pursuant to SIST EN ISO/IEC 17020: 2012 and SIST EN ISO/IEC 17025:2017, we ensure our clients internationally certified, independent, and impartial professional competence, provide credible testing and control results, and issue internationally recognised reports.
At our centres, depending on the activity, we also comply with the following requirements:

  • Good manufacturing practices (GMP) in the field of testing pharmaceutical preparations;
  • Rules on the requirements to be met by laboratories performing laboratory medicine tests;
  • The EDQM certificate (“Attestation”), which demonstrates UKL’s compliance with ISO/IEC 17025 and the OMCL laboratory guidelines.
  • The CEPA Certificate of the Confederation of European Pest Management Associations, which proves that we meet the requirements of the CEN standard EN 16636: 2015;
  • The Family Friendly Enterprise scheme.

We verify trust in our services by participating in international interlaboratory comparison schemes.

Why collaborate with us?

Reliable results by independent experts.

Professionalism

The services provided to our users are top-of-the-line and in accordance with the most recent findings in our various fields of expertise ...

Independence

The tasks within all our activities are executed, and the professional opinions are obtained, completely independently of ...

Responsibility

Being responsible means the responsibility of each employee to complete their tasks within the agreed time ...

Reliability

Precision, punctuality, propriety, and timely execution are the foundation of reliability and thus the trust of the users of our services ...